FAQ
Questions, answered.
Answers to common questions about PropEdge: how lead responses work, call transfers, launch timelines, and what your brokerage needs to get started.
How it works
How does PropEdge actually answer leads?
PropEdge plugs into your lead sources, whether on social media, landing pages, or phone system. The moment a lead arrives, our platform engages through a combination of SMS, voice, and chat, using a custom-trained voice and script built for your market and your portfolio.
Can it really replace a receptionist?
For inbound qualification and booking, yes. Aria handles greeting, qualification, objection handling, and live transfers to your team when needed, 24/7 with zero hold time.
Can it transfer calls to a human?
Of course. Set thresholds (price range, intent, urgency) and PropEdge will warm-transfer qualified leads directly to the right agent.
Launch and trial
How quickly can I launch?
Most teams are live in under 48 hours. We handle voice training, scripts, calendar sync, and CRM mapping for you.
Is there a free trial?
Yes. A 14-day free trial is included. Your card is collected at checkout, but nothing is charged until day 15.
Is there a minimum commitment?
Yes: the one-time setup fee plus 3 months of plan fees. See pricing.
Plans and usage
What counts as an engaged lead on AI Voice?
A call that connects, qualifies the lead and pushes the log to your CRM. Calls that don't connect aren't counted. More about AI Voice.
Grow with PropEdge
Grow your brokerage. Support every client.
See how PropEdge answers, supports, and books your next inquiry, end to end. Live demo, no commitment.
Every client supported · 24/7 coverage · Booked straight into your calendar